Frequently Asked Questions

What is Viva Money?

Are you a Bank or an NBFC?

What are the Eligibility Criteria for Viva Money’s Super Flexi Loan?

Why is Viva Money India’s 1st Super Flexi Loan App?

Is proof of income required to apply?

Does Viva Money offer loans through RBI-regulated lending partners?

How to download the Viva Money Loan App?

How do I log in to the Viva Money Loan App?

What are the products that Viva Money offers?

What documents do I need to get a Super Flexi Loan?

I am a working professional, am I eligible for a loan?

I am a self-employed individual, am I eligible for a loan?

Is there any collateral required?

What is the minimum and maximum credit limit offered by Viva Money?

Once I download the app, how much time will it take to complete the application?

How can I make a withdrawal?

How does KYC verification work in the quick loan app?

What is the time limit to accept the loan agreement once it's approved?

Can I repay my loan in easy EMIs?

How much interest will I need to pay?

Can I use the money in cash?

Can I use the Super Flexi Loan for any other purpose?

Will using Viva Money help improve my credit score?

What is the Optional Term Fee at Viva Money?

What are the available payment options?

What does "My Balance" mean in the Viva online loan app?

What does the SMS alert service entail and how is it paid for?

Why is my first payment (EMI) larger than the others?

I'm experiencing a technical issue. How can I get in touch for help?

Who can I contact if I have any queries or need assistance?

Which phone models are compatible with the Viva Money online loan app?

What do I do if my phone number, email, or home address has changed?

I forgot my password, how can I reset it?

Is Viva Money safe?