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“Ye Diwali Viva Wali”: A Customer’s Story in Her Own Words

Ye Diwali Viva Wali: A Customer’s Story in Her Own Words

This Diwali was going to be different for Ananya.

After moving to Delhi for her first job, she had been waiting for the chance to go home and celebrate Diwali with her family. It was also going to be her first Diwali after starting her career and, more importantly, her first visit home since moving away.

She had already booked her flight tickets.

The only problem? Diwali flight fares were higher than she had expected, and a good part of her festive budget had gone towards getting home.

She still wanted to take gifts for her parents and family. But after paying for the tickets and managing her regular expenses, there wasn't much left.

“Going home was non-negotiable for me. It was my first Diwali after moving to Delhi, so I really wanted to be with my family. But after booking the flight, I realised I had very little left for the gifts I had planned.”

A Solution She Found While Scrolling Instagram

While casually scrolling through Instagram, she came across Viva Money.

She had never used it before, so she spent some time understanding how it worked. What caught her attention was that the entire process was digital.

There was no need to visit an office or deal with paperwork. She could complete the process from her phone itself.

But what excited her most was how quickly she could get access to the funds.

“I was honestly surprised when I saw that the process was completely digital. I didn't have to plan a visit anywhere or arrange paperwork. I could do everything from my phone.”

She decided to give it a try.

She completed the application process, and the funds were credited in around 13 minutes.

13 Minutes Later, Her Diwali Plans Were Back on Track

For her, those 13 minutes made a real difference.

She now had the funds she needed to buy the gifts she had been planning for her family. More importantly, she didn't have to choose between going home and carrying something special for the people waiting for her.

She picked up gifts for her parents and family, packed her bags, and got ready for the trip home.

“The best part was that I didn't have to postpone anything. I could buy the gifts I had planned and still go home for Diwali as I had wanted.”

Her First Diwali Away from Home Felt Like Home

The trip wasn't just about Diwali.

It was her first time going back home after moving to Delhi for her job. She had been learning to manage a new city, a new routine, and her first professional life away from her family.

So being home for Diwali meant a little more this time.

There were the usual lights, sweets, family conversations and gifts. But for her, there was also the feeling of finally being back home after months away.

“I had been away from home since I moved to Delhi for my job. So this Diwali felt special. I didn't want to arrive empty-handed, and I'm glad I could manage the trip and the gifts the way I had planned.”

For her, Viva Money became part of a very personal Diwali memory, one that started with an expensive flight ticket, a quick Instagram scroll, and a decision made from her phone.

She went home with her bags packed, gifts for her family and, most importantly, the feeling she had been waiting for since she left.

This Diwali, she didn't just go home. She made it feel like home again.

Ye Diwali, Viva Wali.

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Viva Money Team